peabody_2007200nwt-arch-c1KPIX News (San Francisco, Calif.). 2007-09-10--excerpt, Wireless SettlementPhysical Format: Betacam SP
Date: Created: 2007
Media Type: Moving Image
... of the wireless industry to influence politicians and public opinion, avoid regulation, and stymie consumer protection.
"Our reporting began with a case we didn't believe at first: Wendy Ngyuen's cell phone bill we ...
... was stolen. We quickly discovered that the wireless industry is virtually unregulated, with scant consumer protection, even though 235 million Americans have cell phones. The Better Business Bureau and the ...
... But while federal law protects credit card users from fraudulent charges over $50, there's no such protection for cell phone users. What's more, the fine print on most wireless contracts actually obligates cu ...